Shipping, Returns & Exchanges

US Shipping

• We offer shipping via UPS and USPS in the US + Canada. Orders over $40 in the contiguous United States ship free!
• Orders are shipped on Monday, Wednesday, and Friday.
• You will receive your shipping confirmation e-mail as soon as a label is created for your order. The tracking status of your shipment may take up to 24 hours after the label is created.
• We do not replace missing or stolen packages.

International Shipping

We only offer shipping to the US and Canada at this time. If you live outside of these countries and are interested in our candles, please email us info@wwcandleco.com.

Processing

All orders are processed and shipped within 1-3 business days.

Returns & Exchanges

No Stress Guarantee:

WE GET IT! You are about to purchase something that you can’t smell until you have it in hand. We want you to be thrilled with your purchase no matter what! WE WILL REPLACE, EXCHANGE, OR PAY TO RETURN YOUR CANDLE(S) AT ANY TIME, NO MATTER WHAT!

Wood & Whiskey Candle Co believes in service first and humility before honor. We strive to ensure that you are happy with your purchase. If for some reason, you are unhappy with your purchase or want an exchange, please contact us customerservice@wwcandleco.com.

Exceptions

We cannot accept returns on gift cards, that’s it. :)